Terms and Policies
Privacy Policy
**Effective Date:** Friday, January 10, 2025
We collect the following types of information: Personal Information:** Full name, email address, phone number, billing address, and emergency contact details. - **Technical Information:** IP address, device type, and login details for secure session access. - **Payment Information:** Processed securely via third-party services (e.g., Stripe, PayPal).
Your information is used to: Facilitate secure access to virtual fitness classes. - Provide personalized fitness recommendations. - Communicate updates, schedules, and class changes. - Maintain class security and prevent unauthorized access.
Sharing Your Information: We do **not** sell or share your personal information with third parties, except: - When required by law or legal processes. - With trusted third-party services (e.g., payment processors) necessary to run our business. - To enforce our policies and protect client safety.
Data Security: We implement strict measures to protect your data: - Encrypted login systems. - Unique access links for each class. - Regular monitoring for unauthorized account activity.
Clients are responsible for: - Keeping login credentials private. - Not sharing access links with unauthorized individuals.
Video & Audio Privacy: - Classes may be recorded for playback and training purposes. - Clients will be informed before any recording begins. - Recorded content will not be shared without your consent.
Account Security & Verification: - New accounts may require identity verification. - Suspicious activity may result in temporary account suspension until verified.
Data Retention: - Client data will be retained only as long as necessary to fulfill service obligations.
Rights & Access: You have the right to: - Access, correct, or delete your personal information. - Opt out of promotional communications. - Request a copy of your stored data.
Policy Updates: We may update this policy periodically. You’ll be notified via email or in-class announcements.
Contact Us: If you have any questions about this Privacy Policy, contact us at: **Email:** info@30minutevf.com **Phone:** 626-863-8599
Terms of Service for 30-Minute Virtual Fitness
**Effective Date:** Friday, January 10, 2025
**Welcome to 30-Minute Virtual Fitness!**
By accessing or participating in our virtual fitness classes, you agree to these **Terms of Service**. Please read them carefully.
Membership & Account Access: - Clients must create an account using accurate and up-to-date information. - Access credentials (username, password, and class links) are **non-transferable** and must not be shared. - Any suspicious or unauthorized account activity may result in suspension or termination of access.
Class Participation: - Clients must ensure they have a **safe, private space** to participate in virtual classes. - Proper attire is required for all virtual sessions. - Clients are responsible for having the necessary equipment and a stable internet connection. - Disruptive behavior or inappropriate conduct will not be tolerated.
Health & Safety: - Clients should consult a healthcare professional before beginning any new fitness program. - Participation in classes is at the client’s own risk.
Payment & Fees: - Payment and fees are charged according to a **monthly subscription** or a **one-time payment**, depending on the selected service or class package. - Payments are processed securely through third-party payment systems. - Refund and cancellation policies are outlined in our **Refund & Cancellation Policy** document.
Class Access & Technology Use: - Each class requires a **unique access link and password.** - Sharing links with unauthorized individuals is strictly prohibited. - Clients must use a **secure and private internet connection** during sessions. - Classes may be recorded, and clients will be notified beforehand.
Privacy & Confidentiality: - All client data is protected under our **Privacy Policy.** - Clients must respect the privacy of other participants and not record or share class content.
Behavior & Code of Conduct: Clients agree to: - Treat instructors and other participants with respect. - Refrain from using offensive language, gestures, or inappropriate behavior. - Follow all class instructions provided by the instructor. Violations may result in immediate termination of access without a refund.
Termination of Services: We reserve the right to suspend or terminate a client’s access if: - There’s evidence of account misuse or unauthorized sharing. - The client violates these Terms of Service or the **Code of Conduct.** - The client fails to comply with safety guidelines.
Liability Waiver: - Clients acknowledge that physical activity carries inherent risks, including injury. - 30-Minute Virtual Fitness is **not liable** for injuries sustained during participation in any class. - Clients accept full responsibility for their health and safety during participation.
Changes to Terms: - We reserve the right to update these Terms of Service at any time. - Clients will be notified of changes via email or announcements during class.
Contact Us: If you have any questions or concerns about these Terms of Service, please contact us at: **Email:** info@30minutevf.com **Phone:** 626-863-8599
Code of Conduct for 30-Minute Virtual Fitness
**Effective Date:** Friday, January 10, 2025
At **30-Minute Virtual Fitness**, we are committed to creating a positive, safe, and empowering environment for all participants. By joining our classes, you agree to adhere to this Code of Conduct.
Respect for Others: - Treat instructors, staff, and fellow participants with respect and courtesy at all times. - Refrain from disruptive behavior, offensive language, or harassment of any kind. - Maintain a supportive atmosphere where everyone feels welcome and valued.
Participation Guidelines: - Arrive (virtually) on time and prepared for class with appropriate attire and equipment. - Ensure your workout space is free of distractions and safe for physical activity. - Follow instructor guidance and modify exercises as needed for your ability level.
Privacy & Confidentiality: - Do not record or share any part of the class without prior consent. - Respect the privacy of all participants by refraining from capturing screenshots, videos, or photos during sessions. - Sharing access links or login credentials is strictly prohibited.
Zero Tolerance Policy: We maintain a **zero tolerance policy** for the following behaviors: - Hate speech, discriminatory remarks, or offensive gestures. - Harassment, intimidation, or stalking of participants or instructors. - Unauthorized sharing or distribution of class content or materials.
Consequences of Violations: - Any violation of this Code of Conduct may result in a warning, temporary suspension, or permanent termination of access to classes, without a refund. - Serious violations, such as harassment or breach of privacy, will be reported to the appropriate authorities.
Commitment to Empowerment: - We are here to uplift and empower each other. - Constructive feedback and encouragement are always welcome to foster a positive community experience.
Reporting Issues: If you experience or witness a violation of this Code of Conduct, please report it to us immediately via: - **Email:** info@30minutevf.com **Phone:** 626-863-8599
Acknowledgment: By participating in classes at 30-Minute Virtual Fitness, you acknowledge that you have read, understood, and agree to this Code of Conduct.
Refund & Cancellation Policy for 30-Minute Virtual Fitness
**Effective Date:** Friday, January 10, 2025
At **30-Minute Virtual Fitness**, we strive to provide flexible and transparent payment options. This policy outlines how refunds and cancellations are handled for all subscriptions, one-time payments, and missed sessions.
Payment Options: - Clients may choose between a **monthly subscription** or a **one-time payment** for classes or programs. - Payments must be completed before gaining access to any class.
Refund Policy: - **One-Time Payments:** - Refunds are only available if requested at least **24 hours prior** to the class start time. - No refunds will be issued for missed or partially attended classes.
Monthly Subscriptions: - Refunds for monthly subscriptions are only available within the first **7 days** of the billing cycle. - After 7 days, cancellations will apply to the following billing cycle.
Class Cancellations by 30-Minute Virtual Fitness: - If a class is canceled due to technical issues or instructor unavailability, clients will receive: - **A full refund for one-time payments.** - **A class credit for subscription members** to be used within 30 days.
Client-Initiated Cancellations: - Clients must cancel their class booking at least **24 hours in advance** to be eligible for a refund or reschedule. - For cancellations made less than 24 hours before class, no refund or credit will be provided.
No-Show Policy: - Clients who fail to attend a booked class without prior notice will not receive a refund or reschedule opportunity.
Subscription Cancellations: - Subscriptions can be canceled at any time. - Upon cancellation, clients will retain access to classes for the remainder of the current billing cycle but will not be charged for the next cycle.
Exceptional Circumstances: Refunds or credits may be issued at the discretion of **30-Minute Virtual Fitness** in exceptional circumstances, such as: - Medical emergencies (documentation may be required). - Technical issues that prevent class participation on our end.
Contact for Refunds & Cancellations: All refund or cancellation requests must be made via: **Email:** info@30minutevf.com **Phone:** 626-863-8599 Requests will be processed within **5 business days** of receipt.
Photo & Video Release Form for 30-Minute Virtual Fitness
**Effective Date:** Friday, January 10, 2025
Thank you for joining **30-Minute Virtual Fitness**! To capture the spirit of our classes, we may occasionally take photos or record sessions for promotional, educational, or training purposes. Please review and sign this release form to indicate your consent.
Consent to Use: By signing this release form, I: - Grant **30-Minute Virtual Fitness** the right to take photographs, video recordings, or other media featuring my likeness during fitness classes or related activities. - Authorize the use of these materials for promotional content, social media, advertisements, educational purposes, or other business-related uses.
Scope of Use: - Materials may be used in print, digital, or online formats. - My likeness will not be sold to third parties or used for purposes unrelated to the business of 30-Minute Virtual Fitness.
Voluntary Participation: - My participation in any photographs or recordings is entirely voluntary. - I understand that if I choose not to participate, I can notify the instructor prior to or during the class to ensure I am not included in any media.
Withdrawal of Consent: - I have the right to withdraw my consent at any time by providing written notice to **30-Minute Virtual Fitness.** - Upon receipt of my notice, no further images or recordings of me will be used, but previously published materials may remain in use.
Release of Liability: - I release **30-Minute Virtual Fitness**, its instructors, and agents from any claims related to the use of my likeness as described above.
Technology & Access Agreement for 30-Minute Virtual Fitness
**Effective Date:** Friday, January 10, 2025
To ensure a safe, seamless, and private experience for all participants, please review and agree to the following terms regarding technology use and access for **30-Minute Virtual Fitness** classes.
Unique Access Credentials: - Each participant will receive a **unique login link and password** for class access. - Sharing login credentials with unauthorized individuals is strictly prohibited.
Secure Internet Connection: - Participants are responsible for using a **secure and private internet connection** to attend virtual classes. - Public or shared networks should be avoided to ensure class security.
Device Requirements: - A functioning device with a camera, microphone, and stable internet connection is required for participation. - Participants are encouraged to test their device and internet setup prior to class.
Privacy and Recording Policy: - Classes may be recorded for playback or training purposes, but participants will be notified in advance. - Participants are prohibited from recording, photographing, or distributing any portion of the class without written consent from **30-Minute Virtual Fitness**.
Prohibited Activities: Participants agree not to: - Share access links or session recordings with others. - Use offensive or inappropriate visuals, names, or behavior during sessions. - Allow unauthorized individuals to view or participate in classes.
Technical Support: If you experience technical issues during a session: - Notify the instructor immediately using the class chat feature or email. - Issues caused by a participant’s device or internet are the responsibility of the participant and do not qualify for refunds or rescheduling.
Session Recording Policy for 30-Minute Virtual Fitness
**Effective Date:** Friday, January 10, 2025
At **30-Minute Virtual Fitness**, we may record sessions for training, quality assurance, or educational purposes. Please review this policy to understand how recordings are handled and your rights as a participant.
Purpose of Recording: - Recordings are used for: - Instructor training and quality improvement. - Providing playback access for participants (if applicable). - Marketing and promotional purposes (with consent).
Notification of Recording: - Participants will be notified in advance if a session is being recorded. - A verbal or written notice will be provided at the start of the session.
Privacy Considerations: - Recordings will focus on the instructor and general class participation. - Participants are encouraged to use first names only and limit personal identifiers during recorded sessions. - Sensitive information shared in private communication (e.g., chat messages) will not be included in recordings.
Distribution of Recordings: - Access to recordings will be limited to: - Registered participants of the session (via secure links). - Instructors and staff for training purposes. - Recordings will not be sold or shared publicly without written consent from participants featured.
Opt-Out Option: - Participants who do not wish to appear in recordings must notify the instructor prior to the session. - Opt-out participants are responsible for ensuring their camera remains off during the session.
Storage and Retention: - Recordings will be stored securely and retained for a period of **[insert duration]**, after which they will be deleted unless required for legal or operational purposes.
Prohibited Use: - Participants are prohibited from recording or redistributing any session without prior written permission from **30-Minute Virtual Fitness.**
Anti-Harassment & Anti-Discrimination Policy for 30-Minute Virtual Fitness
**Effective Date:** Friday, January 10, 2025
At **30-Minute Virtual Fitness**, we are committed to fostering a safe, respectful, and inclusive environment for all participants, instructors, and staff. Harassment or discrimination of any kind will not be tolerated.
Policy Overview: This policy applies to all individuals participating in **30-Minute Virtual Fitness** activities, including: - Virtual fitness classes - Communication on social media or in class chatrooms - Interactions with instructors or fellow participants
Prohibited Behavior: The following behaviors are strictly prohibited: - **Harassment:** Includes verbal, non-verbal, or physical conduct that demeans, threatens, or intimidates others. - **Discrimination:** Any conduct that unfairly treats individuals based on race, gender, age, religion, sexual orientation, disability, or any other protected characteristic. - **Offensive Language or Conduct:** Using slurs, jokes, or inappropriate gestures that create a hostile environment. - **Unwanted Advances:** Including inappropriate comments, gestures, or messages sent to instructors or participants.
Reporting Violations: - Participants or staff who experience or witness harassment or discrimination should report the incident to **30-Minute Virtual Fitness** immediately via: - **Email:** info@30minutevf.com **Phone:** 626-863-8599. - Reports will be handled confidentially to the extent possible while ensuring a thorough investigation.
Investigation Process: - All reports will be reviewed promptly and fairly. - If a violation is confirmed, appropriate action will be taken, which may include: - Warnings or required behavior adjustments - Temporary suspension or permanent removal from classes - Referral to legal authorities if necessary
Zero Retaliation Policy: - Retaliation against individuals who report violations or participate in an investigation is strictly prohibited. - Any retaliatory behavior will result in immediate disciplinary action.
Creating a Positive Environment: - Participants are encouraged to contribute to a supportive and uplifting atmosphere by: - Respecting the diversity of others - Offering encouragement and positive reinforcement - Refraining from personal criticisms
By participating in classes at **30-Minute Virtual Fitness**, you acknowledge and agree to adhere to this policy. Violations may result in disciplinary action, including suspension or removal from the program.
Termination of Membership Clause for 30-Minute Virtual Fitness
**Effective Date:** Friday, January 10, 2025
At **30-Minute Virtual Fitness**, we strive to maintain a positive, secure, and professional environment for all participants. This clause outlines the conditions under which memberships or access to services may be terminated.
Grounds for Termination: Membership or class access may be terminated for the following reasons: - **Violation of Policies:** Failure to comply with the **Terms of Service**, **Code of Conduct**, or other policies outlined by 30-Minute Virtual Fitness. - **Inappropriate Behavior:** Engaging in harassment, discrimination, or disruptive behavior toward instructors or participants. - **Unauthorized Access:** Sharing login credentials or granting access to unauthorized individuals. - **Repeated Cancellations or No-Shows:** Excessive violations of the **Refund & Cancellation Policy** without valid reasons. - **Non-Payment:** Failure to resolve outstanding payments for memberships or services.
Notification of Termination: - Participants will be notified via email of the termination, including the reason for the decision and the effective termination date. - Immediate termination may occur in cases of severe violations, such as harassment or security breaches.
Appeals Process: - Participants may appeal a termination decision by submitting a written request to **30-Minute Virtual Fitness** within **7 days** of receiving the termination notice. - Appeals will be reviewed, and a final decision will be provided within **5 business days** of the appeal submission.
Refund Policy for Terminated Memberships: - Participants terminated due to policy violations are **not eligible for refunds** for any remaining classes or subscription periods. - If termination is due to factors outside the participant’s control (e.g., medical reasons), refunds or credits may be issued at the discretion of **30-Minute Virtual Fitness.**
Reinstatement of Membership: - Membership reinstatement may be considered after a written request and approval by the management team, depending on the nature of the termination.
Data Security Policy for 30-Minute Virtual Fitness
**Effective Date:** Friday, January 10, 2025
At **30-Minute Virtual Fitness**, we prioritize the security and confidentiality of your personal and financial information. This policy outlines how we protect your data and ensure a secure experience for all participants.
Data We Protect: The following types of data are collected and secured: - **Personal Information:** Name, email address, phone number, and emergency contact details. - **Payment Information:** Billing details processed securely through third-party platforms (e.g., Stripe, PayPal). - **Health Information:** Responses to health and fitness questionnaires. - **Login Credentials:** Account usernames and passwords.
Security Measures: We implement the following measures to safeguard your data: - **Encryption:** All sensitive data is encrypted during transmission and storage. - **Secure Access:** Account access is protected with unique login credentials. - **Firewall Protection:** Our systems are protected by firewalls to prevent unauthorized access. - **Regular Monitoring:* We continuously monitor our systems for vulnerabilities or breaches.
Third-Party Service Providers: - We only partner with trusted third-party service providers for payment processing, email communication, and account management. - These providers comply with industry-standard data protection practices.
Client Responsibilities: To maintain a secure environment, participants are responsible for: - **Keeping login credentials private.** - Using a **secure internet connection** when accessing virtual classes. - Reporting any suspected unauthorized access to their account immediately.
Data Retention: - Personal data will only be retained for as long as necessary to fulfill service obligations. - Health information will be securely deleted when no longer needed, unless required for legal purposes.
Data Breach Protocol: In the unlikely event of a data breach: - Affected participants will be notified within **72 hours** of discovery. - We will take immediate action to secure affected systems and prevent further breaches.
Your Rights: Participants have the right to: - Request a copy of their personal data. - Correct or update inaccurate information. - Request deletion of their data, subject to legal or operational requirements.
Minor Participant Policy for 30-Minute Virtual Fitness
**Effective Date:** Friday, January 10, 2025
At **30-Minute Virtual Fitness**, we welcome participants of all ages. To ensure the safety and appropriate engagement of minors (participants under the age of 18), we have established the following guidelines.
Parental or Guardian Consent: - All minors must have a **parent or legal guardian** complete and sign the required consent forms, including: - **Liability Waiver** - **Photo & Video Release Form**
Supervision Requirements: - A **parent or legal guardian must be present** in the same location as the minor during virtual classes. - Guardians are responsible for ensuring the minor’s workout environment is safe and free of hazards.
Age-Appropriate Participation: - Classes may include content that is not appropriate for participants aged **18 and under** ie. The women’s empowerment dance class which may include dancing unsuitable for children. It is the parent or guardian’s responsibility to sign minor participants up for classes appropriate for their all ages; ie. African Caribbean dance, step aerobics, and Fit for Jesus!. - Minors are expected to follow instructor guidance and adhere to the **Code of Conduct**.
Privacy and Safety: - Minors will not be individually highlighted or identified in any class recordings or promotional materials without prior consent from their parent or guardian. - Personal information about minors will be protected under our **Privacy Policy** and will not be shared with unauthorized individuals or third parties.
Reporting Issues: - Any concerns regarding a minor’s participation should be reported immediately via: - **Email:** info@30minutevf.com **Phone:** 626-863-8599
By adding the required checkmark at checkout, I acknowledge that I understand and agree to adhere to all listed policies and terms.
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